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Wednesday, February 21, 2007

JetBlue details customer bill of rights (AP)

JetBlue details customer bill of rights (AP)

JetBlue planes wait at terminal gates at JFK Airport in New York, Friday, Feb. 16, 2007. Passengers scrambled to find new ways to travel after all JetBlue flights were canceled in and out of 11 airports on Monday Feb. 19, 2008 — almost a quarter of its flights. (AP Photos/Bebeto Matthews)AP - JetBlue Airways rolled out a customer bill of rights Tuesday that promises vouchers to fliers who experience delays in a move it hopes will win back passengers after an operational meltdown damaged its brand and stock price.


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posted by Puneet Gupta @ 9:44 AM 

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